Terms + Conditions


Your access to the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document and in relation to our Shipping Policy and Returns Policy.  Your use of, and/or access to, the Website constitutes your agreement to the Terms of Use.


All prices quoted on this website or pursuant to your inquiry with us are in Australian Dollars (AUD) and include GST. 

We reserve the right to vary the prices displayed on the Website from time to time and without notice to you.

Products are only available while stock is available. In the unlikely event of an incorrectly priced item, orders can be cancelled or refunded by FANTÔME Brand.


FANTÔME Brand uses cookies to optimize your shopping experience. A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.  They are not shared with anyone else, and do not contain any personally identifiable information.If you would prefer not to receive cookies, you can alter your security settings on your web browser to disable cookies or to warn you when cookies are being used. However, by disabling the cookie function in your web browser you may impede your ability to use parts of the Website.


FANTÔME Brand incorporates third-party tools that use cookies, tracking pixels and related technologies. This information is not shared with  anyone else and is only between you and those third-party systems. They are used to personalize your experience, and may be used to target advertising to you on other websites.


FANTÔME Brand recognizes and values the protection of your personal information. We are aware of our obligations under the National Privacy Principles in the Privacy Act (1988) in relation to the handling of personal information and ensure we fulfill our obligations under that Act.

We will take all reasonable steps, both physically and electronically to ensure that all information collected from you is  stored in a secure environment and accessed only by our authorized personnel.

FANTÔME Brand may suggest links from other sites to our customers. We are not responsible for any of the content on these sites and cannot be held liable for any possible damages incurred from that content.


Gift Cards can be redeemed against all FANTÔME Brand products and are  valid for 12 months from the date of purchase.  Gift Cards can only be purchased with a debit or credit card and  cannot be returned or refunded and are non-transferable.  If products that were purchased using a Gift Card are returned, the remaining balance will be added to your account as credit and can be redeemed against subsequent orders.  FANTÔME Brand is not liable for lost, stolen and unlawfully used credit cards.


After placing an order you will receive an email receipt confirming the details of your purchase. This email receipt does not comprise a contract. Orders may be cancelled at any time due to an inability to authorize a payment, insufficient stock or for any other reason deemed appropriate by FANTÔME Brand.  If a cancelled purchase has already been charged to the customer’s credit card, a credit in the same amount will be issued to the account within 7 business days. 

We have aimed to ensure that the colours and design of our products appearing on our website are as near as possible to the colour and design of the product purchased. However, due to discrepancies with computers and programming, we are unable to guarantee the exact colour and design of your purchased product.

All FANTÔME Brand signature straps and lanyards are assembled with care and by hand. FANTÔME Brand does not guarantee the integrity of your iPhone. Handle with care.

Our straps and lanyards may contain small parts and are not suitable for small children.  Do not wear straps and lanyards whilst operating machinery or equipment as it may get caught. Straps and Lanyards are a potential choking and strangulation hazard.  

FANTÔME Brand, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licencors will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind as a result of using this site and/or as a result of the FANTÔME Brand merchandise sold to you.                       


You agree to indemnify, defend and hold harmless FANTÔME Brand and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.